Senior Account Director
We are looking for a Senior Account Director with great partnerships and integrated experience to work with our brilliant client services team.
23...WHO?
23red is a purpose-driven creative agency. We develop brands and campaigns that change behaviour for the better and have a positive impact on people’s lives.
Whether it’s tackling climate change, fighting inequality or driving blood donations, we take pride in developing brands and campaigns that make a real difference to society.
We are experts in crafting creative campaigns that cut through and engage, delivering them through paid, owned and earned channels, frequently working through the trusted voices of media, partners, or influencers.
Our people are motivated by the impact of our work, and we have clear values, each underpinned by a set of behaviours: Collaborative, Curious, Creative, Clever and Caring.
We’re part of Capgemini Invent globally, aligned to Frog in the United Kingdom – and whilst we operate as a separate brand, we have the benefit of being part of a network.
START DATE: ASAP
PURPOSE OF THE ROLE:
Working closely with the Business Director, you will represent the face of 23red working closely with our clients. You will be fully responsible for fostering trust and building agency credibility with your stakeholders.
Overseeing the overall development and implementation of key strategic solutions for your clients, you will be comfortable with leading a truly consultative agency approach that challenges a brief and inspires your clients.
As a senior member of the team, you will also have exceptional positivity and demonstrate an inspiring, nurturing, and engaging approach to people across the project team.
Partnerships experience is essential for this role, and you would also ideally have experience in delivering large scale integrated accounts. You’ll need to be able to think strategically and creatively about how you can partner a brand and an organisation together to reach an audience and amplify campaign messages. You’ll need to be able to present confidently with potential partners and sell-in a cause and purpose that you want them to get behind. If you have experience in purpose driven work, government work or sustainability, this would be an added bonus.
WHAT WILL YOU BE DOING?
Skilled in forging partnerships, you will amplify campaign messages by identifying and building productive partnerships with like-minded organisations. You’ll be used to getting on the phone to make those connections.
A natural client manager, you will be confident with leading from the front and pulling together project teams which could consist of experts from creative, PR and social media. An overarching knowledge of these disciplines will therefore be hugely beneficial.
You will deliver large scale integrated accounts including paid and partnerships
In line with the overall delivery, you will also demonstrate exceptional project management skills to develop creative campaigns with and for partners. This may include the development of creative concepts and overseeing production.
A polished presenter you will be confident with writing and presenting engaging and thought-provoking brief responses to clients.
An adept people manager, you will be comfortable with driving the output of the project team in an inspiring way to foster the best client servicing, strategic output and creative briefs and ideas. In doing this you will be equally motivated by being involved and prepared to roll your sleeves up and get stuck in. With an outward looking, team approach, you are keen to develop those around you and will play an active role in mentoring and nurturing the talent of junior members of the team.
Commercially astute, you will always have an eye on the bigger picture and be comfortable scoping out relevant client targets and deliverables to ensure objectives are met. Working in partnership with your Business Director you will be integral to the overall delivery of annual business development plans to deliver against targets, driving both income and profitability. You will take financial responsibility for your client accounts, pulling together scopes of work and having oversight of the financial forecast of clients.
The right candidate will have:
Proven track record of building partnerships to amplify campaign messages
Experience in delivering large scale integrated accounts including paid and partnerships.
Communication skills - you will excel in all types of communication and at all levels with clients and internally. You will demonstrate gravitas by leading meetings, taking control and reassuring. You'll have a clear, accurate and concise written style across emails, and written communication and you'll be capable of creating and delivering client presentations with confidence, clarity and conviction.
Management skills - you will listen actively and use your coaching skills to help develop more junior team members. You'll understand how to motivate your teams.
Organisation skills - you'll be adept at managing your time efficiently and prioritising work effectively, delegating where appropriate, and finding solutions when issues arise.
Research and analysis skills - you'll be able to build evaluation and valuation (where appropriate) into the core of your campaigns, and shape research requirements and methodologies.
Numeracy skills – you’ll understand how an agency makes money and will be able to apply that understanding to the management of day to day accounts to ensure financial decisions are made to the benefit of the agency
IT skills - you'll be adept at using MS Office programmes (Word, PowerPoint and Excel) and Paprika.
DIVERSITY AND INCLUSION
We are committed at 23red to creating a team that represents the rich diversity of society and we strive to create a working environment that ensures everyone can be heard and valued for their contributions. We welcome all applications, especially those from individuals who are underrepresented in our industry. This includes people from ethnic minorities, LGBTQI+ people, individuals with disabilities (both seen and unseen) and people of any age and class. In considering candidates, we look for culture add rather than culture fit – we do not seek to create a homogenous culture and value the diversity of perspectives the team bring to the table.
We do not discriminate on the basis of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other legally protected status.
- Department
- Client Services
- Role
- Senior Account Director
- Locations
- London
- Remote status
- Hybrid
London
Perks and Benefits
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Flexible Working
We have a hybrid approach combining 3 days per week working from the offices we share with our Capgemini colleagues in London's St Pauls, and working from home. We also offer flexi-hours.
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Family Friendly Benefits
We offer enhanced Maternity Leave, Paternity Leave, and our gender-neutral Shared Parental Leave policy which is market leading in it's design. It enables fathers / partners to take as much time off, with the same payment terms, as mothers.
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Health and Wellbeing
We have a wealth of Wellbeing benefits including an Employee Assistance Programme, Mental Health First Aiders, a Cycle to Work Scheme and Second Hand Bike Scheme. We also cover costs for eye tests and flu vaccinations, among other things!
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Socialising
Our social committee 'The Saints' organise lots of social events, from our annual summer party, our 'Spool of Yule' Christmas festivities, to cheese and wine evenings, Halloween Spooky Social and more!
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Learning and Development
We hold the IPA's Platinum Award for our learning and development programme. We offer time off for study and endless development opportunities!
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Cultural Allowance
Our much-loved Cultural Allowance provides all staff with £240 per year to spend on any cultural activity that they wish - from theatre, to gigs, to festivals (yes you can spend it on Glasto!) to art classes and gallery trips.
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Incentives and bonuses
We have a company bonus scheme along with our spot awards for work well done (our 'CAKE award') and our 'Do Ron Ron' quarterly award for innovation
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Volunteering
We provide all staff with two paid days per year to volunteer - you can use it as one day or break it into chunks!
Workplace & culture
Our culture is a manifestation of our values. We are:
- Collaborative - none of us are at our best when we work alone. When we work together, we do truly wonderful things!
- Clever - clever is what happens to smart when we overlay a sense of originality and ingenuity.
- Curious - as Lewis Carroll put it "we love jumping down rabbit holes and are quite often so much surprised that for the moment we quite forget how to speak good English."
- Creative - again Lewis Carroll's Alice says it best: "Why, sometimes I've beileved as many as six impossible things before breakfast."
- Caring - we are a people business, and we look after our people.
About 23RED LIMITED
We’re 23red, a creative agency on a mission to create purposeful work that transforms people’s lives.